Privacy Policy

Effective Date: 4.28.26

At Sound Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.soundliving.com or interact with our services.

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Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Address or project location

• Details related to your home, project, or service inquiry

We may also collect non-personal information such as:

• Browser type

• IP address

• Pages visited

• Time spent on the website

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How We Use Your Information

We use your information to:

• Respond to inquiries and consultation requests

• Provide and manage home automation services

• Communicate regarding project details, scheduling, and support

• Improve our website and customer experience

• Send updates or marketing communications (only if you opt in)

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Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party providers as needed, including:

• Technology and automation partners

• Installation or service teams

• Payment processors

• Website hosting or analytics providers

These providers only have access to information necessary to perform their services.

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Smart Home & Security Data

As a home automation provider, some services may involve integration with third-party systems (e.g., lighting, security, audio/video platforms).

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Sound Living does not store or control all data generated by these systems. Data collection and storage may be governed by the privacy policies of those third-party providers.

We recommend reviewing the privacy policies of any connected systems used in your home.

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Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You may disable cookies through your browser settings if preferred.

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Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

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Your Rights

You may:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

To make a request, please contact us using the information below.

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Third-Party Links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices of those sites.

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Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.